Frequently Asked Questions
Everything you need to know about shopping at CURIO.
What is the shipping policy for domestic orders?
We offer standard and expedited shipping via UPS and FedEx. Most domestic orders are processed within 1-2 business days, and tracking information will be sent to your email immediately upon dispatch.
What is your return policy for designer apparel?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain high-end evening wear and intimate apparel may be marked as final sale.
Are the items sold at CURIO authentic?
Absolutely. As an authorized retailer located at the Faena Bazaar, we guarantee the 100% authenticity of every designer piece in our curated collection, sourced directly from the fashion houses.
Do you offer international shipping?
Yes, CURIO ships worldwide. International shipping rates and duties are calculated at checkout based on your specific location and the value of the items purchased.
Can I pick up my online order in person at the Faena Bazaar?
Yes, we offer a 'Boutique Pickup' option at checkout. Once your order is ready, you will receive a notification to visit our physical location in Miami Beach for collection.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like Apple Pay, Google Pay, and Shop Pay for a seamless checkout experience.